Refund Policy

Last updated 2026-10-12

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Failed generations

If a generation fails, the credits it cost are returned to your balance automatically.

Purchases

If something went wrong with a purchase, write to support@example.com within 14 days. We review each request and answer within 5 business days. Credits you already spent are taken into account.

Right of withdrawal

If you are a consumer in the EU, you can withdraw from a purchase of credits or a plan within 14 days, unless you asked us to start the service right away and used it.

How refunds are paid

Refunds go back to the original payment method.

Contact

support@example.com